We value our customers and strive to ensure a great experience with our services. However, if you are not completely satisfied with your purchase, you may be eligible for a refund based on the terms outlined below.
To be eligible for a refund, you must contact us within 14 days of your purchase. The product or service must be in the same condition as when you received it, and you must provide proof of purchase.
Certain items are non-refundable, including digital products once they have been downloaded or accessed, and customized services that have been completed to your specifications.
If your refund request is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be processed and appear in your account depends on your card issuer's policies.
If you haven’t received a refund yet, please first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at our support email.
If you have any questions about our refund policy, please contact us via the contact form on our website or directly at our support email.
